RAZORPAY Fresher Jobs | Analyst | 6LPA | Bangalore, Karnataka | Latest Job Updates
RAZORPAY off-Campus Drive
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Job Description
RAZORPAY off-Campus Drive
What will you get to work on?
As FinOps Analyst, you will have to work on issues/queries raised by Merchants, Customers or Banks in relation to Settlement, Refunds, Transactions, Payments etc. You will have to deal with different banks for quick resolution of issues.
Key Responsibilities
RAZORPAY off-Campus Drive
Dealing with bank for refunds and settlement issues.
Need to work closely with finance team for recon and other issues.
Solving tickets/queries raised by merchant, customer’s or bank.
Have good knowledge of product to resolve any customer, merchant or bank issues.
Review the open tickets assigned on FreshDesk and reply to queries related to the tickets.
Reconcile transactions and refunds with the partner banks.
Work with Tech team for fixing refund and settlement issues.
Dealing with other team specially Support / Sales for resolution of queries.
Handling things which impact inflow and outflow of funds at transaction level.
Complete tasks considering SLAs and preparation of various reports on weekly and monthly basis.
What do we expect from you?
Bachelor’s degree.
Good communication and writing skills.
Good analytical skills.
MS Office knowledge is mandatory
About Razorpay Software Private Limited
Razorpay is the only payments solution in India that allows businesses to accept, process and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets including JioMoney, Mobikwik, Airtel Money, FreeCharge, Ola Money and PayZapp.
RazorpayX supercharges your business banking experience, bringing effectiveness, efficiency, and excellence to all financial processes. With RazorpayX, businesses can get access to fully-functional current accounts, supercharge their payouts and automate payroll compliance.
Manage your marketplace, automate bank transfers, collect recurring payments, share invoices with customers and avail working capital loans – all from a single platform. Fast forward your business with Razorpay.
How to Apply
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